Browser: Autogear is not working as expected

Updated Stefan Jacobsen

Autogear works in most modern browsers. If the page won't load, buttons don't respond, or something looks wrong, it is usually caused by the browser.

We recommend the latest version of Google Chrome. Autogear also works in updated Edge and Safari.

Known issues: Safari on iMac, and Edge and Internet Explorer on Windows. If you experience problems here, switch to Chrome.

Try this if something isn't working

  1. Update your browser to the latest version.
  2. Try a different browser (preferably Chrome) to rule out that the issue lies with the browser.
  3. Reload the page, or log out and back in.
  4. Clear your browser's cache if the problem persists.

Still having problems?

Contact customer service. Tell us which browser and device you're using, and what isn't working — and we'll help you.

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