Notifications

Updated Stefan Jacobsen

Under Notifications you choose which email notifications the account gets, who receives them and when they are sent.

Where do I find Notifications?

Go to Setup › Account › Notifications.

The page is divided into three parts:

  • Active notifications — what is sent today, and to whom.
  • More notifications you can turn on — notifications that fit the account's licenses.
  • Requires another license — notifications the account doesn't have access to with its current licenses.

Filter by category to see only Vehicles and GPS, Equipment, Machines or Account.

Notifications with «Active notifications», the category filter and a notification card with When, Channel and Recipients

How to turn on a notification

  1. Find the notification under More notifications you can turn on.
  2. Select Turn on.
  3. Choose recipients. You can pick users, roles or groups. A role or group covers all its active users.
  4. Select Turn on again to save.

To turn off a notification, select More options on the card and Turn off.

Change recipients

Select Change recipients on the card. The list shows who gets the notification today, and what you save replaces the list.

Change recipients on several notifications at once

  1. Select Edit several and tick the notifications.
  2. Select Change recipients.
  3. Choose what should happen to the current recipients: - Add — the ones you pick are added. - Replace — the current recipients are removed, and only the ones you pick now get the notifications.

The «Change recipients on several notifications» dialog with the Add / Replace options

If you see a warning banner saying an active notification «reaches nobody», the notification goes to roles or groups without active users. Add recipients, or the notification won't be sent to anyone.

Which notifications are there?

All notifications are sent by email.

Notification When it's sent Requires
Service due soon Every night. 90 days or 1,000 km before, and when the deadline is reached. Vehicle license
Lease ending Every night. 90 days or 1,000 km before, and when the deadline is reached. Vehicle license
EU roadworthiness test due soon Every night. 90 and 30 days before the deadline. The date comes from Statens vegvesen (the Norwegian Public Roads Administration). Vehicle license
New trips in the inbox Every time new trips have been processed. Vehicle license
No new trips for a week Every evening. After 7 days without trips, and again after 15. Driving log license
GPS device out of contact Every night. Once, when the device has been out of contact for 24 hours. License with a GPS device
GPS unplugged or plugged in As soon as it happens. License with a GPS device
Tag not seen for 24 hours Every night. Once, when a Tag has not been seen for 24 hours. Autogear Tag
Tag not seen for a week Every night. Once, when a Tag has not been seen for 7 days. Autogear Tag
Daily Tag status Every night: status for all Tags. Autogear Tag
Asset out of contact Every night. Once, after the number of days you choose. Autogear Asset
Machine expert inspection Every morning. 30 and 7 days before, and on the due date. You choose per machine. Maskinregisteret connected
Invitation answered As soon as the user answers. —

Service and leasing intervals

The service and leasing notifications use the intervals you enter on the vehicle:

  1. Go to Inventory and open the vehicle.
  2. On the Overview tab, enter a service or leasing interval, with kilometres and date.
  3. Save.

For the notifications to be accurate, the mileage on the vehicles should be up to date.

Can I choose which vehicles I get notifications about?

No. The notifications apply to all units on the account that the notification fits. If you want a notification when specific units arrive at or leave a place, use Places.

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